Q. ARE THERE LIMITATIONS TO WHAT CAN BE SCANNED/MODELED?
A. No, we are able to scan or model anything by combining scanning technologies and 3D modeling. No object is too small or large to be digitized.
Q. ARE THERE ANY RISKS WHEN GETTING SCANNED?
A. No! It is similar technology to what is used in the remote control for your TV or LED flash.
Q. CAN I SEND IN PHOTOS AND HAVE A MODEL MADE?
A. Yes you can! We can model your likeness, a pet, or an object simply from photos. Please contact us to see how we can use your 2D photos to create an accurate 3D model ready for print.
Q. HOW LONG WILL IT TAKE TO GET MY MODEL?
A. Models take between four to six weeks to be delivered. We will send tracking info once your product ships.
Q. WILL I GET TO SEE A PREVIEW OF MY 3D MODEL?
A. Due to the large volume of orders and the sheer file size, we do not show digital renders of models before they are sent for print.
Q. HOW MUCH ARE REPRINTS OF MY MODEL(S)?
A. Any reprint is 30% off the original price.
Q. DO PEOPLE OR PETS HAVE TO HOLD STILL FOR THE SCAN?
A. Yes, for less than 30 seconds!
Q. WHAT KIND OF POSES CAN I PLAN FOR MY MODEL?
A. If you can hold the pose for 30 seconds, you can pose anyway you like! Certain poses will print better at different sizes and we are happy to offer our advice on what will work best!
Q. WHAT SHOULD I WEAR FOR MY SCAN?
A. Bright colors or clothing with patterns works best. Shiny, reflective, or clear materials are not recommended as they do not scan as well. Glasses can be worn for figurines that are 8” and up. Accessories can also be included for the scan.
Q. WILL MY SCAN DATA BE SAVED?
A. Yes, your scan data is stored on a private server that only you can access. You can always order a reprint or share the link to view your 3D scan at your leisure. We will never share your info/scan without consent.
Q. WHAT ARE THE MODELS MADE OF?
A. Full color prints are made out of gypsum powder. It is very similar to the material used in Sheetrock.
Q. ARE 3D FIGURINES FRAGILE?
A. Yes, we recommend treating your figurine like a piece of art. Store away from moisture or direct sunlight.